Starbucks is set to switch to “nugget ice” in its US stores with its roll-out of new ice machines in the coming years. The move follows customer feedback that conventional ice cubes can dilute drinks and alter their texture, particularly in Frappuccinos. Tests conducted by the coffee giant showed a “resounding positive response” to nugget ice, and denied claims the smaller pellets will melt quicker. The new machines will also use less water, helping Starbucks achieve its 2030 target to halve its water footprint, the company said. The change is set to take place in prioritized stores before being more widely adopted.
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